WELCOME! we mainly collect animanga fmgs, plushies & figures. occasionally hosts pasabuys from indonesia and korea

Please be 1000% sure before submitting an order form as cancellations are strictly not allowed.

Regardless of the reason, you will still be charged 70% of the item's base price as cancellation fee.

No refunds/change of orders will be done once payment has been sent and items have been secured. You will only be refunded when the item gets sold out prior to checkout.

Please take note that we do not encourage frequent cancellation of orders. Cancelling your orders for more than 2 times will result to your account getting blocked and banned from joining our future GOs or OHS.

Kindly order only if you are willing to wait. Majority of the group orders we host are pre-orders which will undergo productions that can take months before the artist can deliver them to our warehouse/proxy address.

Our GOs are either FETA (1 week) OR SEMI-FETA (2-3 weeks) once shipped out from origin country. Please keep in mind that ETAs are only estimated. Delays may occur due to unpredictable weather changes and slow release at customs so we kindly ask for their understanding.

We will NOT be held liable for any manufacturing defects/damages found in the items upon arrival at our PH address. However, we will inform the group order joiners of their item conditions for such instances as a heads up.

For missing or incomplete items upon arrival at our PH address, we can only compensate you either once the artist refunds us or resends the same item to our proxy/warehouse. With that, we will do our best to coordinate with the artist involved to resolve the problem. Please also do keep in mind that resending an item has additional fees.

Joy reserves/bogus buyers will be blocked and posted for awareness

We have the right to discontinue transactions with rude buyers and those who persistently forget to follow our T&Cs.

We will NOT be sending payment reminders. Please be responsible in tracking your orders and their corresponding payment deadlines.

Packing fees are also charged. They range from ₱15-₱40 depending on the number of items that needs to be packed. However, we will inform them if we will be using recycled packing materials (no packing fees will be charged if this is the case.)

ISF & fees will be paid once the item arrives at our PH address. You have 10 days to pay for this. If failed to settle, late payment fees will be incurred.

We collect a late payment fee of ₱50 per day until max consolidation of your items have been reached (max item consolidation is 2 months).

They will receive an E-mail confirmation of their orders containing their Order ID. As such, please use the provided Order ID in navigating the master list to track the status of their orders.

Kindly film an unboxing video once the order has been received. No raw unboxing video = no refund will be followed especially for shipping concerns.

We will only be keeping your items for 2 months. Beyond this, we will void your items and reserve the right to put them up for sale on our OHS.

Please be 1000% sure before claiming an item. Cancellations are strictly not allowed once order confirmation (OC) is sent.

For onhand items, PAYO (within 24 hrs.) or 30% nrdp + remaining balance by 2 weeks will be followed.

For splits or soon-to-be-onhand items, 50%-70% nrdp will be followed + remaining balance once the items have arrived at our address. They have a week (7 days) to pay for their remaining balance.

Regardless of the reason, they will still be charged 50% of the item's total price as cancellation fee.

We are generally flexible with payment deadlines. Please inform us ahead of time if they wont be able to meet the stated DOPs so we can negotiate payment terms.

We will not be sending payment reminders. A late payment fee of ₱30 per day will be incurred if not settled according to the dop stated.

If after a week since the dop has passed and no payment has been made (including late payment fees), we will VOID your claims and you will be posted as a bogus buyer.

Packing fees are also charged. They range from ₱15-₱40 depending on the number of items that needs to be packed. However, we will inform them if we will be using recycled packing materials (no packing fees will be charged if this is the case.)

Kindly film an unboxing video once the order has been received. No raw unboxing video = no refund will be followed especially for shipping concerns.

Please be guided that we will only be keeping their items for 2 months max. Please have their items shipped in the soonest possible shipping date to avoid your items being voided.

This is PAYO to secure. Once invoice/order confirmation is sent, you have within the day to pay for the item(s). If no payment has been made within the day, transaction will be voided.

NO CANCELLATIONS will be entertained for assistance/pasabuy services once order confirmation has been sent. If they will cancel, they will be automatically included in our block list and will be banned from transacting with us.

Please be responsible enough in doing their own research regarding the legitimacy of the sellers and items they wish to buy. We are ONLY assisting them to purchase the items hence, we are NOT liable if the seller turns out to be a scammer.

Once again, on the subject of legitimacy, we will do our part in asking for proofs and videos of the item's condition for their perusal (especially for yangdo assists). However, please take note of the aforementioned condition above.

For our KR assists, please be guided that we do not request for an unboxing from our warehouse as it will incur additional fees and longer processing time. However, if they still wish to request for an unboxing image or video upon arrival, kindly let us know.

We will NOT be held liable for any manufacturing defects/damages found in the items upon arrival at our PH address. However, we will inform them of their item conditions for such instances as a heads up.

Our pasabuys are either under FETA (1 week) or SEMI-FETA (2-3 weeks) once shipped out from our designated warehouses. Please keep in mind that ETAs are only estimated. Delays may occur due to unpredictable weather changes and slow release at customs so we kindly ask for their understanding.

We will NOT be sending payment reminders. Please be responsible in tracking your orders and their corresponding payment deadlines.

International local shipping fees and other fees incurred in securing the pasabuy items, unless already included in the invoice, will have to be paid before the items get shipped to our PH address

ISF will be paid once the item arrives at our PH address. You have 10 days to pay for this. If failed to settle, late payment fees will be incurred.

We collect a late payment fee of ₱50 per day until max consolidation of your items have been reached (max item consolidation is 2 months).

Packing fees are also charged. They range from ₱15-₱40 depending on the number of items that needs to be packed. However, we will inform them if we will be using recycled packing materials (no packing fees will be charged if this is the case.)

Kindly film an unboxing video once the order has been received. No raw unboxing video = no refund will be followed especially for shipping concerns.

We will only be keeping their items for 2 months max. Please have their items shipped in the soonest possible shipping date to avoid your items being voided.